VEU Code of Conduct
We offer this product and service as part of the Victorian Energy Upgrade program. Participation in the VEU program is voluntary and the eligible products get a rebate or discount. Som’s Energy is a private provider and an accredited provider to operate under the scheme.
The Victorian Energy Upgrades Code of Conduct sets out the minimum standards that consumers should expect from people and businesses delivering discounted products and services through the program. Furthermore, the information available to you includes a Statement of Consumer Rights and a Fact Sheet that outlines this activity in further detail.
The Code of Conduct can be downloaded here, or if you need a hard copy we can send this to you at your request.
At Soms Energy, we deliver end-to-end energy solutions by coordinating solar, AC, hot water, and battery installations throughout Australia. While we manage the entire customer experience from consultation to completion, all technical installations are performed by our network of Clean Energy Council accredited partners. We ensure all projects meet Australian standards while handling all rebate paperwork and administrative requirements so you can enjoy a seamless transition to cleaner energy.
